DNA Testing FAQs

1. What types of DNA tests do you offer?
We offer legal and non-legal DNA testing including paternity, maternity, sibling, grandparent, avuncular, prenatal gender determination, and ancestry relationship tests.

2. What’s the difference between legal and non-legal DNA tests?
Legal DNA tests follow strict chain-of-custody protocols and can be used for court, immigration, child support, or legal documentation. Non-legal tests are for personal knowledge only.

3. How long does it take to get results?
Most results return within 2–5 business days depending on the type of test.

4. Do I need an appointment?
Yes. DNA testing requires a scheduled appointment to ensure proper sample collection and documentation.

5. Can you come to my home or workplace?
Yes! We offer mobile/on-site DNA collection for your convenience.

6. Is my information kept confidential?
Absolutely. All results and client information are strictly confidential and handled with privacy and compliance standards.

7. What do I need to bring to the appointment?
A government-issued photo ID for all adults being tested. For minors, bring a birth certificate or legal guardianship documents.

Drug Testing (DOT & Non-DOT) FAQs

1. What types of drug tests do you provide?
We offer urine drug testing for both DOT and Non-DOT needs. Oral, Hair, and Nail screening coming soon!

2. Do you offer same-day appointments or walk-ins?
Same-day appointments are usually available. Walk-ins depend on schedule availability — it’s best to call ahead.

3. How long do results take?
Rapid tests provide results in minutes. Lab-based testing typically takes 24–72 hours depending on the test panel.

4. Are your tests compliant with DOT regulations?
Yes. We follow all DOT guidelines including chain-of-custody, proper documentation, and specimen handling.

5. Can you come to job sites or offices for group testing?
Yes — we provide mobile/on-site services for companies, schools, fleets, and organizations.

6. Do you offer consortium services for FMCSA or other DOT agencies?
Yes. We can enroll your business in a compliant drug & alcohol testing consortium program starting summer of 2026.

7. What should I bring to my drug test appointment?
Bring a valid photo ID and any testing authorization forms from your employer or organization.

Ink-based Fingerprinting FAQs

1. What fingerprinting method do you use?
We provide traditional ink-based fingerprinting, accepted for background checks, licensing, employment, and out-of-state requirements.

2. What do I need to bring to my appointment?
Bring a government-issued photo ID and any specific fingerprint cards or documents provided by your requesting agency. Cards are available if you do not have any.

3. How long does the process take?
Ink fingerprinting usually takes 10–15 minutes per person.

4. Do you offer mobile fingerprinting?
Yes — we can travel to offices, schools, nursing facilities, and a variety business locations.

5. Are my fingerprints guaranteed to be accepted?
We take high-quality prints, but acceptance depends on the agency reviewing them. If prints are rejected due to quality, we offer a complimentary re-print within a set time frame.

6. Do you fingerprint for out-of-state applications or federal forms?
Yes. We can complete FD-258 cards and other standard forms required nationwide.

General Business FAQs

1. Do you travel outside of Birmingham?
Yes — we serve Birmingham and surrounding areas. Travel fees may apply depending on distance.

2. How do I schedule an appointment?
You can book online, call, or text. Same-day appointments are Usually available.

3. What payment methods do you accept?
We accept debit/credit cards, digital payment options, and business invoices for corporate clients.

4. Do you offer after-hours or weekend appointments?
Yes —We are open on saturdays and emergency on-site services are available upon request.